CPAP Direct is a leading company in CPAP machines and equipment in Canada. Trioloop helped CPAP Direct to build an ERP and CRM system to help them to keep track of inventory and customer data.
CPAP Direct has 8 stores and warehouses around the Greater Toronto Area, managing inventories of each stores has became a challenge. As the business grows, there are more and more customers' data and is becoming unmanageable. The lack of alert system to remind saleperson around customer eligibility to claim a new unit from government subsidies and insurance coverage also has foregone a lot of business opportunities.
- Role based ERP and CRM system
- Built-in audit trail to keep track of
- Built-in alert system when customer is eligible for a new unit
- Web based system to increase accessibility
- Java
- Google App Engine
- Spring Security Framework
Trioloop has designed and built an all-in-one role based web portal for CPAP Direct. The platform is hosted in Google App Engine, a low cost, high perfomance and high uptime infrastructure. We used Spring Security and the custom built IP management module to make sure the system can only be access from the specific location and specific access rights. The built-in alert system make sure the salespeople in CPAP Direct will not miss any business opportunities. With full visibility of the inventory level and easy to use interface, the efficiency operation has been improved greatly.
